Customer Support
Contact Us
Need help? Reach out to our support team and we'll get back to you within 24–48 hours.
Email: support@artbooth.fyi
Frequently Asked Questions
How do I create an artist account?
Visit our registration page and follow the onboarding steps. You'll need to provide your business information and connect a Stripe account to receive payouts.
How do payouts work?
Art Booth uses Stripe Connect to process payments and send payouts directly to your linked bank account. Payout timing depends on your Stripe Connect settings and may include a standard holding period.
What fees does Art Booth charge?
Art Booth charges a platform fee on each transaction. The exact fee is displayed during checkout and in your artist dashboard. There are no monthly subscription fees.
How do buyers pay for artwork?
Buyers can pay securely using major credit cards and debit cards through Stripe checkout. Art Booth never stores full credit card details.
What if an artwork is damaged during shipping?
Buyers should inspect the package immediately upon arrival and contact both the artist and Art Booth support within 48 hours with photographic evidence. We will work with you to resolve the issue.
How do I delete my account?
Email us at support@artbooth.fyi with your account details and we'll process your deletion request within 30 days, subject to any outstanding obligations.
Response Times
We aim to respond to all inquiries within one business day. For urgent issues related to active transactions, please include your order ID in the subject line.